Our Services
Process Writing
Understanding your workflow helps not only your staff but also yourself to feel like everyone is working as efficiently and effectively as they can.
We have experience writing and implementing the following:
A complete Health & Safety system and documents
Development of processes for SiteWise pre-qualification certification
Staff Processes and handbooks (HR documents)
Customer Service Processes
Operational Processes
How it works
We will assess your current processes, asking questions such as:
What are you trying to achieve?
What steps need to be taken to get there?
Who carries out what and when?
Once we have an understanding, we can write and formalise the particular process for you, and help you to implement it.
The three steps that we follow are:
Step 1: Process Discovery
2 x 2hr visits
To be completed in person (preferably over 2x site visits):
Observe the processes currently in place
Review any current documents you have and/or staff in action
Identify any new processes needed, or updates that may be required to your current processes.
Step 2: Process Writing
After consultation, construct or update any process as agreed on.
Produce any related documents (digital versions)
Additional visits (as needed) to re-assess and cross check, before implementation.
Step 3: Process Implementation
Organise and run training with staff to effectively incorporate new processes into your business.
Process Writing Fee:
$90 + GST per hour*
$90 + GST per hour*
*All prices exclude GST.
Payment options can be arranged, please ask before signing up for the service.